Customer Service Rep (8924) - 1135 Old Maplehurst Rd

Domino's · 📍 Jacksonville, NC, US · Diposting 2026-10-07

FULL_TIME⭐ TERVERIFIKASI

Negotiable

Are you passionate about providing excellent customer service? Do you have a knack for building strong relationships and resolving issues efficiently? If so, we have an exciting opportunity for a Customer Service Representative to join our team at Domino's in Jacksonville, NC. As a Customer Service Rep, you will be the first point of contact for our customers, ensuring their orders are accurate, their concerns are addressed promptly, and their overall experience is exceptional. This is a full-time position with a negotiable salary based on experience.

📋 Tanggung Jawab Pekerjaan

Answer incoming calls and emails from customers, providing accurate information and resolving their queries or complaints.,Process and fulfill customer orders efficiently, ensuring accuracy and timely delivery.,Maintain a high level of customer satisfaction by addressing concerns and providing solutions.,Assist in training and mentoring new hires to ensure consistent service quality.,Update and maintain customer records and order information in our system.,Collaborate with the team to improve customer service processes and procedures.,Handle cash transactions and manage customer payments accurately.,Promote Domino's products and services to customers, upselling when appropriate.

🎓 Kualifikasi & Syarat

High school diploma or equivalent experience.,Previous experience in customer service, retail, or a similar role is preferred.,Excellent communication and interpersonal skills.,Strong problem-solving and conflict resolution abilities.,Ability to work well under pressure and meet tight deadlines.,Proficiency in English, both written and spoken.,Basic computer skills, including proficiency in using customer service software.,Valid driver's license and reliable transportation.